Work that matters to school communities
As a JB Hi-Fi Education technician, you’ll work onsite in Victorian schools helping people solve real problems in real time. You get the variety of hands-on technical work, the satisfaction of helping classrooms run smoothly, and the backing of an experienced team of 150+ technicians.
What you can expect
Great benefits
Enjoy competitive pay, staff discounts, paid parental leave and novated leasing with a brand people know and trust.
Real work-life balance
We offer full-time, part-time and casual positions, Monday to Friday with no on-call and no weekend work.
Support and training
You’ll have ongoing training and vendor learning opportunities that ensure your skills stay current as technology changes.
Growth that’s supported, practical and clear
When you join JB Hi-Fi Education Services, you become part of a team that backs your development from day one. Whether you're starting your IT career or an experienced technician working in schools or wanting to move into the sector, you'll get the guidance, structure, and opportunities to keep growing.
STEP program for early career technicians
Our STEP program is a paid 10-week placement where new technicians with a Cert IV (or higher) work alongside Senior Specialist Mentors two days per week, building the technical and soft skills needed to support Victorian schools.
Support for technicians new to education
Whether you're new to school environments or looking for a change within them, you'll have support to get up to speed quickly. Team leaders, mentors, and a strong shared knowledge base are there when you need guidance or a second opinion.
Multiple opportunities to connect
We create regular opportunities to connect through conferences, team days and community initiatives. We're committed to building a diverse and inclusive workforce where everyone is supported to do their best work.
Who thrives here
We're looking for people who are passionate about helping others succeed through technology. If you have a positive outlook, whether you're just starting out or a highly experienced practitioner, JB Hi-Fi Education Services might have the right opportunity for you.
Experienced school ICT technicians
- Support schools today and understand the environment
- Bring strong technical foundations in server and network administration
- Value career progression and ongoing development
I'm interested
Entry-level technicians
- Bring a technical foundation (Cert IV in IT, diploma or degree)
- Have strong problem-solving and people skills
- Want to build a career in the education sector
I'm interested
What you’ll need
- A valid Victorian driver license
- Australian working rights
- A Working with Children Check (or willingness to obtain one)
- Strong communication skills
We are an Equal Opportunity Employer
JB Hi-Fi Group is an equal opportunity employer committed to creating a work environment where people feel respected, supported and valued for who they are. Our technician team includes people of different genders, cultures, backgrounds and lived experiences. We’re proud of the inclusive culture we’ve built, including the work we do supporting Victorian schools and the communities they serve.
Read what JB Hi-Fi Education team members have to say
“The STEP program was the best bridge between what I learned at uni and the real world of supporting schools. Spending two days a week with an experienced technician meant I could learn on the job, ask questions without feeling silly, and build confidence fast. By the time I stepped into my own schools, I felt calm and prepared to handle the day-to-day challenges.”
Riley, Specialist Technician
“I came in through the STEP program, and to this day I have not stopped learning. I still discover something new every day — whether it’s helping others, tackling a challenge, or building a new skill. The support has been incredible.”
Laura, Specialist Technician
“I've been with JB Hi-Fi Education for over fifteen years, starting as a local technician and advancing through multiple roles thanks to incredible mentorship and development opportunities. The team is collaborative and innovative, fostering an environment where ideas are valued.”
Jon, Roaming Specialist Technician
“I joined JB Hi-Fi Education in 2014 and have grown through multiple roles over time, from supporting schools to leading training initiatives. JB Hi-Fi Education has given me a clear pathway for growth and long-term career development.”
Christopher, Specialist Technician Team Lead
Multiple positions available
We're hiring ICT technicians for schools across metro and regional Victoria. If you're experienced in school ICT or starting out with strong technical foundations, we'd like to hear from you.
When you apply, we'll assess your experience and skills to determine the right starting point. We're happy to discuss:
- Which role level suits your experience
- How the STEP mentoring program works
- Career progression opportunities
- Salary expectations based on your experience
I'm interested Learn more about our Education Services
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